One specific item that our Board Chairman, Dave Politte, mentioned at the Chamber Mixer on June 6, was a renewed focus on member retention, and specifically, our recognition of members.
We want to make sure our members are getting the most out of their membership, and feel comfortable giving suggestions for improvements. Our staff is implementing a plan to assign each member to a staffer who will try to reach out a few times a year with a personal contact. Of course, we always welcome you to visit our office, and we look forward to visiting at your place as well. With over 500 members, we want to do a better job of making sure no ne is getting lost in the shuffle!
Another way we are hoping to give more attention to our members is by recognizing membership milestones at some of our events! Beginning in 2020, we will implement the following schedule:
Business Breakfast Meeting (January)
New Members from Previous Year
25, 30, and 40-Year Anniversaries
Chairman's Circle (Members 50 years or more!)
Summer Mixer (June)
10 and 20-Year Anniversaries
One other new perk that we have started is a drawing at each event for two tickets to the following event. Each member business that has a representative at the event is entered into a drawing (one entry per member - you don't get extras for sending lots of people, although we always love that!). We'll choose a winner and announce it before the event is over. It's just another way we want to show our appreciation for the members that continue to support our Chamber and community. **Congrats to Bank of Washington, who won the drawing at the 2019 Summer Mixer - they get two free tickets to the Member Luncheon (Monday, October 7)!
As always, you also have opportunities to promote your business by updating your online member listing and submitting content for the blog (we always need more Member Features and Ask The Expert Columns), or sponsoring events. Plus, keep an eye out for advertising options in some upcoming publications as well!
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